Information
Policies & Terms
Clear, fair policies to ensure the best experience for everyone. Please read through before your appointment.
Cancellations & Rescheduling
- A minimum of 72 hours' notice is required for cancellations or rescheduling.
- Late cancellations (less than 72 hours' notice) may incur a cancellation fee.
- No-shows may be charged a cancellation fee with no exceptions.
- Rescheduling is subject to availability and may result in a longer wait for a new date.
Deposits
- A deposit is required to secure your booking.
- Deposit payments are made via the client portal.
- Deposits are non-refundable if cancelled within 72 hours of your appointment.
- Cancellations with more than 72 hours' notice will receive a credit toward a future session.
Payment
- Deposit payments are made via the client portal.
- I accept cash or PAYID at the studio for the remaining amount owing.
- For larger pieces spanning multiple sessions, payment can be structured per session — discuss this during your consultation.
Age Requirement
- You must be 18 years or older to get tattooed.
- A valid photo ID is required on the day of your appointment.
- No exceptions are made to this policy, regardless of parental consent.
Guests & Studio Environment
- No guests are permitted during tattoo sessions.
- This policy is strictly enforced to maintain a calm, focused, and hygienic environment.
- It ensures I can do my best work and that all clients have a comfortable experience.
- If you have accessibility needs that require a support person, please discuss this with me in advance.
Appointments Only
- Memento Tattoo operates strictly by appointment.
- No walk-ins are accepted.
- Please book through the website or reach out via email or Instagram.
Touch-Ups
- One complimentary touch-up is included within 1 month of your original session.
- Touch-ups after 1 month are available at a reduced rate.
- Touch-ups are only available for tattoos done by Amzart.
Health & Safety
- All equipment is single-use or sterilised to medical-grade standards.
- The studio is fully licensed (Lic: 104179) and complies with all NSW health regulations.
- Please inform me of any medical conditions, allergies, or medications before your session.
- If you are unwell on the day of your appointment, please reschedule — tattooing while sick can compromise healing.
Questions about policies?
If anything is unclear, don't hesitate to reach out before booking.
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